Personnel Training.
After several years of counseling individuals and couples around life and relationship issues, Dan began building training material around two key issues he noticed kept repeating themselves: communication and conflict resolution. Having been a coach at heart all his life, Dan naturally cultivated those principles into his training around team building. When one CEO heard Dan sharing these principles in a marriage seminar in the mid-90’s, he invited Dan to do the same training at his company for his employees. That genesis evolved into what became Dan’s most requested service: Personnel Training.
Whether for a single retreat or a longer term strategic training curriculum, Dan combines his effective communication style with a depth of experience and professional training, combined with movie clips and facilitated discussion, to offer these areas of Personnel Training:
Dan has two primary presentations on Team Building. In From Dysfunction to Championships, he focuses on how to bring a toxic team together. This presentation looks at issues that divide a team, addressing broken relationships, provincialism, distrust and bad blood. The goal is to integrate skills that help persons to overcome negativity and build an effective team.
In Teamwork: The Power of Synergy, Dan addresses teams that have not learned to work together. These teams are not toxic; they are just siloed, independent and provincial. The goal is to refocus the individuals to embrace the idea that when the team succeeds, every member experiences the benefits.
Specialists say that communication is only 15-25% what we say. Dan helps people understand the keys to communicating ideas, concerns, vision and any other important issues more effectively. This training will equip leaders and employees to better process what they want to communicate, frame that communication in the most impacting way, and present that communication in a way that invites productive relationships, inclusion
of team members and buy-in for vision and ideas.
Conflict resolutions skills are one of the most important skills an organization should systematically reinforce, yet are often the most neglected. This neglect results in more constrictive policies, frustrated managers trying to “shape up the office,” relentless realignment of org charts and supervisors expending valuable energy refereeing rather than advancing business goals.
Conflict is inevitable, and not something that should necessarily be avoided. Looking at the origin, life cycle and various outcomes of conflict, Dan equips his listeners with proven and effective tools that allow persons to better navigate situations, turning conflict from a potentially divisive experience into an opportunity to clarify issues, strengthen the team and advance the mission.
Having spent his entire adult life developing leaders, Dan trains leaders how to improve their leadership skills. With a focus on servant leadership, he helps them better understand, engage, equip and empower those they lead. In the end, he helps them become better coaches as well as supervisors.
Every company should be providing sexual harassment training. This is necessary primarily to help employees understand both their rights and their responsibilities regarding personal interaction in the work place. Conscientious companies provide this training in systematic process to ensure the safety and respect of their employees.
Using videos and small group discussion, Dan leads two primary sessions: one is for employees and one for managers. In each he helps attendees to recognize harassment and then what to do if it occurs. He also provides “proof of attendance” certificates for personnel files.
Race still matters in America. And its influence can often be felt long before it can identified.
Dan’s expertise in racial interactions comes from 25 years of working in race relations in Mississippi, Indiana and Florida. With directness and disarming candor, Dan shares from his personal experience, disclosing intermittently his journey from not understanding the issues to becoming deeply committed to addressing them. He helps people understand stereotypes, culture and misrepresentations.
This training is a balance of intensity and buoyancy. With more facilitated discussion than lecture, attendees have an opportunity to frame the discussion around their personal questions, concerns and observation.